Technical support for your needs
Our quality technicians and engineers are the indispensable links between customers and our production staff. In order to guarantee high customer satisfaction and product quality, we have put in place internal product quality audits. They help make the quality of our newsprint reels reliable and consistent, with a focus on improvement. These audits provide an opportunity to ensure compliance with all the points in the requirements at all stages of manufacturing, finishing and shipment. They also offer an opportunity to share the feedback from customers with the operators. Besides, for the operators, they are a source of additional motivation for the proper fulfilment of their tasks.
Quality and customer staff also provide advice to our partners and to users. They help them optimise their printed products and provide valuable support to the after-sales network of Norske Skog.